Customer Reviews

Christine

Price Rating: Very Good

Shipping Rating: Very Good

Delivery Rating: Excellent

Ease of Purchase Rating: Very Good

Customer Service Rating: Good

Comments: We are enjoying our setup See pictures attached. We are in Colorado Springs, Colorado

 

 


NBA Utah Jazz Player Derrick Favors next to his brand new K9 Kennel Store dog kennel system.

 


First Name*:   Robert

Price Rating:   Excellent

Shipping & Delivery:    Very Good

Ease of Purchase:    Excellent

Customer Service:    Good

Product Quality:   Very Good

Overall Rating:    Good

Additional Comments: This is a good quality product and I am happy with my kennel purchase (although it was extremely expensive), but...............if you ever need replacement/additional parts, the shipping cost is outrageous (almost 100% of the purchase price - for EACH item). If you forget to order something after you have placed your order for a kennel, you will not be able to afford the shipping cost for that part(s) in this lifetime, or the next. Buying from this company is a 'one-shot' shopping experience. For this reason, only - that you cannot afford to buy replacement/or add-on parts - I do not recommend that you purchase this product.

 


 

First Name*:   Steven

Price Rating:   Excellent

Shipping & Delivery:    Very Good

Ease of Purchase:    Excellent

Customer Service:    Good

Product Quality:   Very Good

Overall Rating:    Good

Additional Comments: Bought my kennel from guy who had to give up his dog and never used it. Drove from Medford to Susanville, Ca to pick it up. It was still on the shipping pallet. I bought additional digging bars and another top and I LOVE it. My 130 lb Newfoundland was getting out of my fenced yard and running on a road that people drive 50 to 60 mph. Sooner or later something bad was bound to happen. Now she goes into the kennel when I leave and I do not have to stress. VERY impressed with quality and engineering of the kennel, love the digging bars. Customer service for additional products I bought was great and shipping fast. K9 Kennels ROCKs


First Name*:   beth

Price Rating:   Excellent

Shipping & Delivery:    Very Good

Ease of Purchase:    Excellent

Customer Service:    Good

Product Quality:   Very Good

Overall Rating:    Good

Additional Comments: Very good job on the packing of the kennels, they were not going to move on that truck. Again great job.

 


First Name*:   Dale

Price Rating:    Good

Shipping & Delivery:    Very Good

Ease of Purchase:    Excellent

Customer Service:    Good

Product Quality:   Very Good

Overall Rating:    Good

Additional Comments: The kennel construction was much more difficult than implied by the video. The corrugated metal roof required much cutting (4 inches off for the entire 6 feet length) due to the width of the kennel at 4 feet wide. The roof required drilling before the screws could go into the roof material and steel frame. Written instructions were not included for my set up only the video which was too simplistic.

 


 

First Name*: Susan

Price Rating: Very Good

Shipping & Delivery: Very Good

Ease of Purchase: Excellent

Customer Service: Excellent

Product Quality: Good

Overall Rating: Very Good

Additional Comments: I purchased the kennel because of the use of the long pins. The pins would make the assembly/dismantling a breeze. I liked that feature because the gardeners daily maintenance.

 

 


 

First Name*:    James Williams

Price Rating:   Excellent

Shipping & Delivery:   Excellent

Ease of Purchase:    Excellent

Customer Service:   Excellent

Product Quality:    Excellent

Overall Rating:    Excellent

Additional Comments: The driver of your shipping company went above and beyond to deliver our kennel as close to our home as possible. As advertised, set up was a snap! Impressive quality. Unfortunately, our dog who has anxiety issues was cutting her feet on the wire fencing. Thus, we are giving the kennel away to a new home.

 


 

First Name*:    Diane

Price Rating:   Excellent

Shipping & Delivery:    Excellent

Ease of Purchase:    Excellent

Customer Service:    Excellent

Product Quality:   Excellent

Overall Rating:    Excellent

Additional Comments:  We love these kennels. We have the Pro Series. They are well built, sturdy and last a long time. Also, they are so easy to set up, even easier this time than the first time we purchased them.

 


 

First Name*: John

Price Rating: Very Good

Shipping & Delivery: Very Good

Ease of Purchase: Excellent

Customer Service: Excellent

Product Quality: Excellent

Overall Rating: Excellent

  


 

First Name*: Randy

Price Rating: Good

Shipping & Delivery:    Good

Ease of Purchase:    Fair

Customer Service:   Fair

Product Quality:    Good

Overall Rating:    Fair

Additional Comments: Missing a LOT of hardware (bolts, etc.) from the order, bowls were dented in (even though they were inside a box). It is often difficult to get someone live on the phone

 


 

First Name*: Dana

Price Rating: Good

Shipping & Delivery: Very Good

Ease of Purchase: Excellent

Customer Service: Very Good

Product Quality: Good

Overall Rating: Very Good

First Name*: Randy

Price Rating: Good

Shipping & Delivery:    Good

Ease of Purchase:    Fair

Customer Service:   Fair

Product Quality:    Good

Overall Rating:    Fair

Additional Comments: Missing a LOT of hardware (bolts, etc.) from the order, bowls were dented in (even though they were inside a box). It is often difficult to get someone live on the phone

 


 

First Name*: Jackie Robinson

Price Rating: Excellent

Shipping & Delivery: Excellent

Ease of Purchase: Excellent

Customer Service: Excellent

Product Quality: Excellent

Overall Rating: Excellent

 


 

First Name*: Myron (Mike)

Price Rating: Very Good

Shipping & Delivery: Very Good

Ease of Purchase: Excellent

Customer Service: Very Good

Product Quality: Excellent

Overall Rating: Excellent

 


 

First Name*: Lydia

Price Rating: Good

Shipping & Delivery: Fair

Ease of Purchase: Very Good

Customer Service: Excellent

Product Quality: Excellent

Overall Rating: Very Good

Additional Comments: Opportunity for improvement of packing and shipping of small parts and the digester. I think the digester got moist and destroyed packaging making small parts loose. Suggest better organizing/labeling of smaller parts. And figuring out some way to separate and preserve the digester so it doesn't digest to packaging. It made a mess and confusion of those small parts.

 


 

First Name*: Chris Garrison

Price Rating: Very Good

Shipping & Delivery: Excellent

Ease of Purchase: Excellent

Customer Service: Excellent

Product Quality: Excellent

Overall Rating: Excellent

Additional Comments: Will be ordering more from you soon, you guys have been great.

 


 

First Name*: Joel

Price Rating: Good

Shipping & Delivery: Fair

Ease of Purchase: Fair

Customer Service: Good

Product Quality: Fair

Overall Rating: Good

Additional Comments: Shipping-fair because box with part was ripped open. All part were still in bags inside but bag were spilling out.

Ease of purchase - fair because the last step in checkout did not seem to work on my Android tablet. Needed to use a PC and redo the checkout.

Product quality - fair because no assembly instruction included on website.

 


 

First Name*: Ryc

Price Rating: Very Good

Shipping & Delivery: Good

Ease of Purchase: Excellent

Customer Service: Excellent

Product Quality: Excellent

Overall Rating: Very Good

Additional Comments: We had an issue with shipping which was very frustrating, but when I called, Amber was very quick to help. I am not going to go into the details, but K9 Kennels communicates very well, there customer service is EXCELLENT and I will continue to buy from them

 


 

First Name*: George

Price Rating: Fair

Shipping & Delivery: Very Good

Ease of Purchase: Very Good

Customer Service: Fair

Product Quality: Good

Overall Rating: Good

 


 

First Name*: Karl

Price Rating:   Good

Shipping & Delivery: Excellent

Ease of Purchase: Very Good

Customer Service: Very Good

Product Quality: Good

Overall Rating: Good

Additional Comments:  Despite the digging guards my dog was out within about an hour- had to retrofit with concrete mesh and ties. Bigger issue was that the receiver for the four supports for the canvas top didn't appear to be shipped with order.

 


 

First Name*: Elizabeth

Price Rating: Excellent

Shipping & Delivery: Excellent

Ease of Purchase: Excellent

Product Quality: Excellent

Overall Rating: Very Good

Additional Comments: Was missing 4 bolts and nuts

 


 

First Name*: Ken

Price Rating: Fair

Shipping & Delivery: Poor

Ease of Purchase: Excellent

Customer Service: Good

Product Quality: Fair

Overall Rating: Fair

 


 

First Name*: Rick

Price Rating: Good

Ease of Purchase: Excellent

Customer Service: Very Good

Product Quality: Excellent

Overall Rating: Very Good

Additional Comments: I picked up at warehouse. Very good job by the warehouse staff packing and padding my kennels. I ordered 3-adjacent 8'x12'x7' kennels. I love them!

 


 

First Name*: Carma

Price Rating: Poor

Shipping & Delivery: Poor

Ease of Purchase: Poor

Customer Service: Poor

Product Quality: Poor

Overall Rating: Poor

Additional Comments: My account has been debited months ago and I still have not relieved my product. Bad communication and customer service. Very disappointed customer. And still no courtesy call of what is going on.

 


First Name*: Adriana

Price Rating: Good

Shipping & Delivery: Very Good

Ease of Purchase: Very Good

Customer Service: Fair

Product Quality: Very Good

Overall Rating: Very Good

Additional Comments: My goats have already learned they can escape through the rotating food door when I try to change their water.

 


Kathy

Rating: EXCELLENT

Price Rating: NOT BAD

Shipping Rating: OK

Delivery Rating: GOOD

Ease of Purchase Rating: GOOD

Customer Service Rating: EXCELLENT

Comments:

There was misunderstanding about how the cage was going to be aligned w/the house but when I called and told you guys what was going on, you quickly remedied the situation by sending different roof supports so the cage could go up against the house like I wanted it. It’s a great thing and I think you should advertise it for cat owners. My 2 cats are always going outside thru the cat door in the window and they love it out there. I'll send some pics but it looks kind of messy right now so if you want to advertise it as a cat enclosure even a small dog enclosure I can tidy it up and send more pics. If you don't mind we would appreciate a picture of your kennel setup to place in our gallery.

  


Johnson

Price Rating: Fair

Shipping Rating: Poor

Delivery Rating: Good

Ease of Purchase Rating: Excellent

Customer Service Rating: Fair

Comments: The very first day I had the kennel, my female husky tried to dig her way out. It was an extreme relief to see that finally there is a product that is professional escape artist proof!

The product itself is the finest quality I have ever seen on the market. Unfortunately, the price does go up with quality and makes it very hard to expand on the space without spending a couple grand. The shipping is a very high price. I would like to purchase more pieces because the space I got for them is not large enough, but I can't afford another 200 in shipping. The website is easy to maneuver through.

 


Adam

Price Rating: Good

Shipping Rating: Very Good

Delivery Rating: Excellent

Ease of Purchase Rating: Very Good

Customer Service Rating: Excellent

Comments: I can't remember the guy that delivered our kennel system, he is from Littleton, CO, but he was great.  He communicated well and set our expectations correctly.  When things got delayed because of weather he was nice enough to set up our kennels.  I have recommended your product to others because of the service this person gave me. 

 


 

Hazel

Price Rating: very Good

Shipping Rating: good

Delivery Rating: very good

Ease of Purchase Rating: good

Customer Service Rating: no contact

Comments: great dog run, easy to build, love the shade panel

 


Mark

Price Rating: very Good

Shipping Rating: good

Delivery Rating: very good

Ease of Purchase Rating: good

Customer Service Rating: good

 

Comments: I have had my kennel for years it’s been a good kennel. However, my dog was digging everywhere inside her kennel. Her Kennel was filled with pot holes. It was dangerous feeding her in the dark because I was afraid of twisting an ankle. I finally had to break down and buy the kennel flooring. As you can see in the pictures I sent you, NO MORE HOLES!  My dog is cleaner and her kennel is cleaner. I would recommend the flooring but it is kind of expensive for the size of kennel I have.


 

Judy

Price Rating: Very Good

Shipping Rating: Very Good

Delivery Rating:  Excellent

Ease of Purchase Rating:  Excellent

Customer Service Rating: Very Good

Comments:  We are very happy with the quality of the product.  We have reconfigured the setup several times and are impressed with how easy it is.  We have 3 large dogs that stay in it at night for their protection from wolves and coyotes.  During the day, the door is left open so they come and go as they please and more times than not, they are inside the run.

 


 

Christine

Price Rating: Good

Shipping Rating: Very Good

Delivery Rating: Very Good

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Comments:  We love our new kennel and so does Jillie. She is a 6 month old Lab/Boxer mix we got in December '11 from Peggy Adams Animal Shelter in West Palm Beach, FL. Jillie is extremely happy in her kennel, and we are happy with the overall quality and the ease of setting up.  It also is not an eyesore, and looks great in our yard.  Everyone who's seen it is asking where we got it from.  Thanks so much for all the communication during the purchase, shipping and delivery process.

  

 


 

Lynn & Buzz

Product Rating: Excellent

Price Rating:  Very Good

Shipping Rating:  Very Good

Delivery Rating:  Very Good

Ease of Purchase Rating: Excellent

Customer Service Rating:  Very Good

Comments:  We have been extremely satisfied with our K9 kennel.  Very stout and competitively priced.

 

 


 

Dennis

Price Rating: Good

Shipping Rating: a little high I thought

Delivery Rating: Good, except the truck was too big. It needed to be a bob truck in order to get it up the driveway. I had to use my pickup to haul it to the house.

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Comments: one of the pin holders that the pins go through broke right after putting it together. I have to use wire to hold it together on that corner. The outer half of the metal hole is what just broke off.

 


 

David

Price Rating: Good

Shipping Rating: Excellent

Delivery Rating: Very Good

Ease of Purchase Rating: Excellent

Customer Service Rating: Good

  

 


 

Jim

Price Rating: Good

Shipping Rating: Good

Delivery Rating: Good

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Comments: We are very pleased and satisfied with your product.  It is serving our needs well. Thanks and keep up the good work...

 


 

Rob

PRICE: EXCELLENT!

Shipping: Poor

Delivery: Excellent

Ease of purchase: very good

Customer service rating: poor

COMMENTS: Well i gave a poor shipping and customer service rating because number one i was shipped the wrong kennel which meant i had to wait even longer for my original order to get to me ... i would still purchase from you and i have shown other people my kennel which they loved. Enclosed is a photo of my kennel. i am thinking of ordering more sections at some point i am just afraid of the shipping being messed up again and all the trouble i had to go thru last time.

  

 


 

Justin

Price Rating:   FAIR

Shipping Rating:        N/A

Delivery Rating:        N/A

Ease of Purchase Rating:    GOOD

Customer Service Rating:    GOOD

Comments:   THE KENNEL IS GREAT AND THE DIGGING BARS ARE WORTH THEIR WEIGHT IN GOLD.

 


 

Rebecca

Price Rating: Good

Shipping Rating: Poor

Delivery Rating: very poor

Ease of Purchase Rating: Good

Customer Service Rating: good

Comments: Everything about the shipping and receiving was bad!  However we love the product!

 


 

Jean

Price Rating: fair

Shipping Rating: fast but expensive--good

Delivery Rating: excellent

Ease of Purchase Rating: very good

Customer Service Rating: square wire recommended, but too harsh for my kennel--good

Comments: I'll be purchasing more.  Ease of set-up and take down essential.

 


 

Peggy

Price Rating: Very Good

Shipping Rating: Very Good

Delivery Rating: Very Good

Ease of Purchase Rating: Very Good

Customer Service Rating: Excellent

Comments: My overall experience with K9 kennels was easy.  I sent plans of new new facility and customer service helped me every step of the way. The Red Woof Inn is state of the art. We have pets here that can escape from anything, but not here! The kennels are well made and very easy to setup, in fact my 72 year old Mother and a friend put them up. The best thing about K9 Kennels is that no one tried to sell me more than I needed.

 



Tpnoneya

Price Rating: Very Good

Shipping Rating: Very good

Delivery Rating: Very Good

Ease of Purchase Rating: Very good

Customer Service Rating: N/A-online purchase

Comments: nice design, quick and easy set-up, clean look. I'd caution against using pea-gravel with German shepherd pups - they'll eat it. I'd highly recommend using rubber horse stall mats for flooring (not slippery in winter, allows for easy clean-up and hosing down. the interlocking tiles fit perfectly but are very slick in winter. I'd recommend putting a stake in ground at mid-point of each wall to keep wall from bowing when dogs bump against during horseplay. Mine got his paw stuck once between bottom of wall and a flooring board when horsing around.

 


 

Jim

Price Rating: very good

Shipping Rating: very good

Delivery Rating: very good

Ease of Purchase Rating: very good

Customer Service Rating: THE BEST!!

Quality of the kennel:  Excellent

Comments: The only comment I could make is.....I was told a ship date of 1-2 weeks. I had just moved and needed it quickly. I believe stocking a few of the basic sizes would be helpful for rush orders. Customer service did get one out to me ASAP and it was greatly appreciated. You have a great product and I recommend it to anyone needing a kennel. Thanks, Jim

 


 

Mike

Price Rating: excellent

Shipping Rating: poor

Delivery Rating: poor

Ease of Purchase Rating: excellent

Customer Service Rating: excellent

Comments: Great product. Wish there were more colors for the cover of the kennel my wife settled on tan. Shipping was horrible experience. Yellow company service was horrible and tried to push the kennel off the back of the truck and was asking my wife to catch it.  All i have to say is he is lucky I was not there.  If I was a business with a loading dock then I could understand... Never use this company to ship again otherwise business will suffer in the end.  Love the kennel but have a hard time telling my friends to buy one due to shipping cost and service.

 


 

Faithe

Price Rating: Excellent

Shipping Rating: Excellent

Delivery Rating: Excellent (but do know that the lift gate delivery is difficult with the longer fences!!!)

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Comments: Would definitely buy from again!! Thank you for allowing me to put on the finish of the coop. The stained finish will look great with our outbuildings.

 


 

Terry

Rating: very good

Shipping Rating: good

Delivery Rating: good

Ease of Purchase Rating: excellent

Customer Service Rating: excellent

Comments: Excellent product. Digger bars keep my boxer in the pen!!!

  

 


 

Rally

Rating:  Excellent

Price Rating:  Very Good

Shipping Rating:  Excellent

Delivery Rating:  Very Good

Ease of Purchase Rating:  Excellent

Customer Service Rating:  Excellent

Comments:  I love my kennel.  I have been more than happy with it.  The customer service is great, very friendly, helpful, prompt, etc.  I will try to send a photo when I get the chance.  I think something that would improve the cover would be something, maybe a weight to add to the center of my double cover to keep the rain running off.  The center where the two covers come together is the only place we have a problem with rain filling up on top.

 


 

Stephanie

 

The kennel products offered at K9Kennelstore.com are first rate, as is the customer service the folks there provide.  Before making our first purchase, we researched a number of internet sites that advertised kennel products, and visited a number of local pet supply stores.  We were looking for a safe kennel for our three dogs - a Great Dane, a Sheltie and a teacup Yorkie.  No one offered the quality products advertised by K9Kennelstore.com.  And no one offered such competitive prices.  Our order arrived in a timely fashion.  The kennel was easy to assemble - just as advertised - and our dogs have had a safe and comfortable home away from home since.  Also, when I have had questions, the folks at K9Kennelstore.com have been there to answer them.  I would highly recommend their products to anyone looking for a quality and safe kennel for their pooches. 

 


 

RICH

Here's another great product I've come in contact with.  I recently needed a new dog kennel as a whelping pen.  K9 Kennels turned out to be a really nice solution and the company went over and above to help me out.  They offer fully custom kennel systems.  I got in touch with Mark at K9 Kennel Store and explained my situation and what I was looking for.  I decided what I needed and by the time I got home that day my new kennel was waiting for me to assemble.  Turns out the company is a local Utah company (ships anywhere).  Mark was kind enough to drop my kennel off on his way home from work.  That kind of top notch service is rarely seen any more.  Thanks Mark!

I decided I wanted a 6×10 kennel area, so my kit consisted of two 4ft panels, paired with two 6ft panels for the long side.  And one more 6ft panel and a 6ft gate panel for the ends.  I had this kennel assembled within 15 minutes by myself.  All the components were high quality, the welds top notch, and overall the kennel is incredibly sturdy and well designed.  I really like the door closure/lock pin.  Simple and effective, no dog will be able to open that.  You can choose any combination of panels to achieve what you need for your kennel.  They offer roof covers, side covers, and a really innovative dig out prevention system.  Whether you need to house 1 dog or 100 dogs their system can accommodate you.  They come in welded wire or expanded metal panels nicely powder coated. The best part is everything is affordable.

 


Mr. & Mrs. Kim

Rating: Excellent

Price Rating: Very Good

Shipping Rating: Excellent

Delivery Rating:  Very Good

Ease of Purchase Rating:  Excellent

Customer Service Rating:  Excellent

Comments: I love my kennel.  I have been more than happy with it.  The customer service is great, very friendly, helpful, prompt, etc.  I will try to send a photo when I get the chance.  I think something that would improve the cover would be something, maybe a weight to add to the center of my double cover to keep the rain running off.  The center where the two covers come together is the only place we have a problem with rain filling up on top.

 


Malcolm

Product Rating:  Excellent

Price Rating: Very Good

Shipping Rating: Excellent

Delivery Rating: Excellent

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Comments:  We are very pleased with the kennel.

 


 

Rosemarie

Product Rating: Excellent

Price Rating: Very good

Shipping Rating: Good.  Expensive to ship.  Took some time between placing order and when it shipped.

Delivery Rating:  Very good.  Very well packed.

Ease of Purchase Rating:  Very Good

Customer Service Rating: Excellent

Comments:  You really have a superior product to others on the market.  The anti-dig bars are a real plus.

 


 

George

Product Rating: Excellent

Price Rating: Excellent

Shipping Rating: Excellent

Delivery Rating: Excellent

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Comments: I won one of the five prizes you were giving away with the video of my pygmy goats in the K9 Kennel.

 


 

Nessa

Product Rating: excellent

Price Rating: fair

Shipping Rating: fair

Delivery Rating: fair

Ease of Purchase Rating: good

Customer Service Rating: very good

Comments: Set up was fairly simple.  We are very pleased with the product and our pooch, Flo-Jo seems very content in there

 


Richard

Product Rating: Excellent

Price Rating: Good

Shipping Rating: Very Good

Delivery Rating: Excellent

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Comments: Easy to install even for one person and a quality product.

 

 


 

David

Price Rating: Good

Shipping Rating: poor (because of missing pieces)

Delivery Rating: good

Ease of Purchase Rating: very good

Customer Service Rating: fair

Comments: I really love the kennel..... The dogs love it also!!!! Everyone that sees it asks me about it and where I got it.  The camo top and side panel makes all the difference when the weather turns unexpectedly inclement.  I don't have to worry about the dogs and the canvas material they are made from is tough and long lasting!!!  The flooring is easy to clean and very durable. The dogs don't even bother trying to chew the fence to get out.  They quickly learned they are no match for the fence.

 

When I received the kennel 10 pieces of flooring were missing as were the dog bowls and the setup that mounts them to the kennel wall.  I called back and the lady did send me the missing pieces which I received in about 10 days

 


 

JIM

Product Rating: Excellent

Price Rating: Excellent

Shipping Rating: Excellent

Delivery Rating: excellent

Ease of Purchase Rating: excellent

Customer Service Rating: excellent

 


 

BRYAN

Product Rating: Excellent

Price Rating: Good

Shipping Rating:  Very Good

Delivery Rating: Picked up myself

Ease of Purchase Rating: Excellent

Customer Service Rating:  Excellent

Comments:  Great product!  The digging bars exceeded my expectations!  Will purchase additional sections in the future!


ANDREW

Product Rating: Excellent

Price Rating: Excellent

Shipping Rating: Fair

Delivery Rating: Fair

Ease of Purchase Rating: Excellent

Customer Service Rating: Good

Comments: My husky has been a terror in regards of keeping him alone, every attempt has been countered by his expertise in escaping. K9 kennel has been the first enclosure to every keep him in one place. It was very expensive, but worth every penny! I purchased the the 6x8 pen with the enclosed caged top, used wire fence to close in the bottom, and then put down a layer of patio brick on top of the wire fence. My husky has not escaped, and even better, doesn't not try to! Thank you so much for the peace of mind!

  

 


 

TODD

Product Rating: Good

Price Rating: Good

Shipping Rating: Good

Delivery Rating: Good

Ease of Purchase Rating: Good

Customer Service Rating: Very Good

Comments: I ordered (2) 6X6 kennels (side by side) & during the process of selecting anchors for kennels your website selected a different item. Your customer service person corrected for me.

 


 

Linda

Product Rating: Excellent

Price Rating: Very Good

Shipping Rating: Very Good   

Delivery Rating: Excellent

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Comments: This was one of the best purchases that I have ever made!

 


 

Elzer

Product Rating:  Excellent   

Price Rating:  Good

Shipping Rating:  Very Good

Delivery Rating: Good

Ease of Purchase Rating:  Very Good   

Customer Service Rating:  Good

 


Allan

Product Rating: Excellent

Price Rating: Excellent, I consider it good value

Shipping Rating: Excellent.  Your packers know what they are doing.

Delivery Rating: Excellent.  I had to off load from the long haul truck onto a pickup for the last 600 feet from the road to the house.  I also had to un-crate panels in the pickup and off load each piece separately.  It was a challenge.

Ease of Purchase Rating: Excellent.  Video was useful.

Customer Service Rating: Order Processing was done in a timely manner. I would have appreciated more status info on date shipped.

Comments: One of the few products I have purchased where all expectations were exceeded.  Received in great condition.  Constructed well, easy to set up.

 


 

Mitch

Product Rating:  Excellent

Price Rating: Very Good

Shipping Rating: Very Good

Delivery Rating: Very Good

Ease of Purchase Rating: Very Good

Customer Service Rating: Very Good

Comments: the pen is great.  It is especially nice to have a floor and cover in the area with the dog house and food. The design for filling food and water without having to enter the pen is brilliant.  This is a superior product.  Thanks so much,

 


 

 

Lynne

Price Rating: Good

Shipping Rating: Fair

Delivery Rating: Excellent

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

 


 

Cheryl

Product Rating:  Excellent

Price Rating: Fair

Shipping Rating:  Good (alittle expensive)

Delivery Rating:  Fair

Ease of Purchase Rating:  Very Good

Customer Service Rating:  Very Good

Comments:  We were very satisfied with the quality of the product.

     

 


 

Pasheehan

Product Rating:  Excellent

Price Rating: Excellent

Shipping Rating: Excellent

Delivery Rating:  Excellent

Ease of Purchase Rating: Good

Customer Service Rating: Good

  

 


 

Richard

Product Rating:  Excellent

Price Rating:  Good

Shipping Rating:  Very Good

Delivery Rating:  Good, however a couple of clamps were missing but subsequently furnished at no charge

Ease of Purchase Rating:   Very Easy

Customer Service Rating:   Very good

 


 

Sterling

Product Rating: Excellent

Price Rating: Very Good

Shipping Rating: Excellent

Delivery Rating: Excellent

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

    

 


Yvonne

Product Rating: Excellent, It was very easy to set up and use.

Price Rating: Good. It is more expensive than other kennels on the market.

Shipping Rating: Good

Delivery Rating: Good

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Comments:

We were not able to use the canopy due to placing the kennel under our 2nd floor deck area

 


Robert

Product Rating: 10+

Price Rating: 8

Shipping Rating: 8

Delivery Rating: 10+

Ease of Purchase Rating: 10+

Customer Service Rating: N/A

 


Mark

Product Rating: excellent

Price Rating:  good

Shipping Rating:  excellent

Delivery Rating:  excellent

Ease of Purchase Rating: excellent

Customer Service Rating:  excellent

Comments:  kennel is very professional, sturdy, easy to set up

 


Smith

Product Rating: Excellent

Price Rating: Good

Shipping Rating:   Very Good

Delivery Rating: Good

Ease of Purchase Rating: Very Good

Customer Service Rating: Good

Comments: I love the product and it was easy to order, but I would have liked an email letting me know what the shipping and delivery dates looked like ahead of time. Otherwise everything went well, it was shipped and packaged well with good instructions and easy to put together!

 


Valerie

Product Rating: Fencing- excellent. Dig bars- fair. Dog dooley: fair.

Price Rating: Very Good-

Shipping Rating: Very good

Delivery Rating: Excellent

Ease of Purchase Rating: Very good

Customer Service Rating: Fair

Comments: The fencing looks really nice, the sections are easy to move, and are sturdy.  The dig bars work well for big dogs. The fencing is a bit expensive, but is also good quality, so I would say it is worth it.


 

Maria

Product Rating:  Excellent

Price Rating:  Fair

Shipping Rating: Fair

Delivery Rating:  Excellent

Ease of Purchase Rating:  Excellent

Customer Service Rating:  Excellent

Comments:  Would recommend highly

 


Mitchal

Product Rating: Excellent

Price Rating: Excellent

Shipping Rating: Excellent

Delivery Rating: Excellent

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Comments: Attached is a photo. I have had a lot of great comments. Mostly how they would sleep in there if the dogs weren't going to.

 


 

Linda

Product Rating: Excellent

Price Rating: Good

Shipping Rating: Good

Delivery Rating: Good

Ease of Purchase Rating:  Good

Customer Service Rating: Very Good

Comments:  I am grateful for the strength of the kennel, a very large dog escaped his master and came barreling down the driveway and lunged repeatedly at the chickens but the kennel stood firm. The chickens were shaken up but recovered quickly. I have a friend who just lost all of her chickens to a raccoon who found a way into their enclosure made of chicken wire.

  

 


Stacy

Product Rating: Excellent

Price Rating: Very Good

Shipping Rating: Very Good

Ease of Purchase Rating: Excellent

Customer Service Rating: Very Excellent

Comments: I was nervous about buying such an important and pricey item online.  However, I was very happy with the equipment and will be calling soon to order more products!

 


 

Christine

Product Rating: Excellent

Price Rating: Excellent

Shipping Rating: Excellent

Delivery Rating: Excellent

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

Comments: WE LOVE IT

 


 

Vicki

Product Rating:  very good

Price Rating:  good

Shipping Rating:  good

Delivery Rating:  very good

Ease of Purchase Rating:  very good

Customer Service Rating:  excellent

Comments:  I love the kennel.  It is very solid and well-constructed.  I set it up on a slight slope so had a little trouble connecting some of the panels, but got the job done.  I have attached a picture but it isn't very good.

 


 

Maria

Product Rating: excellent

Price Rating: good

Shipping Rating: good

Delivery Rating: very good

Ease of Purchase Rating: very good

Customer Service Rating: very good

Comments: we are very pleased with our K9 kennel. It is the best investment for our little dog. We have a very energetic English cocker spaniel that loves to dig and when we got the kennel and set it up we immediately saw this will work for our pup. He has never ever dug his way out and he has tried, but to no avail. Wyatt (that’s our pup's name) actually likes to go in his kennel; it is a safe haven for him. We live in Montana amongst the elements, and sometimes unwanted critters roam thru our yard and I am sure Wyatt has seen some; so the kennel is a twofold operation: he has a safe place to be when we our out for a few hours and he is protected from other predators. We would recommend this kennel to anyone. It’s safe and secure, very easy to put up and built very well and moveable, that’s a plus for us.  Thanks with much appreciation, the Hubbard’s,

 


John

Rating: Very Good       

Product Rating: Excellent

Price Rating: Good

Shipping Rating: Fair

Delivery Rating: Excellent from Saia

Ease of Purchase Rating: Excellent

Customer Service Rating: Fair

Comments: I got an 8x16 complete kennel and am very pleased with the sturdiness of the kennel, I think it will last a really long time, and it was easy to put together. It also looks great in my yard.

 


 

Name: Melissa

Product Rating:  Excellent

Price Rating:  Very good

Shipping Rating:  Excellent

Delivery Rating:  Good

Ease of Purchase Rating:  Excellent   

Customer Service Rating: Excellent

Comments:  I am the Treasurer of the Bent Tree Foundation, a charity dedicated to providing college scholarships to needy students, as well as recently constructing a stray animal shelter in our gated community.  Your kennels are now installed in our brand new shelter as you can see in the photos attached. We are most pleased with our purchase.

  

 


 

Name:    Patrick

Price Rating:    Very Good

Shipping & Delivery:    Excellent

Ease of Purchase:    Excellent

Customer Service:    Excellent

Product Quality:    Excellent

 


 

Name:    Bassell

Price Rating:    Excellent

Shipping & Delivery:    Excellent

Ease of Purchase:    Excellent

Customer Service:    Excellent

Product Quality:    Excellent

Overall Rating:    Excellent

 


Sammy

Product Rating:  Excellent

Price Rating:  Very Good

Shipping Rating:  Very Good

Delivery Rating:  Good

Ease of Purchase Rating:  Very Good

Customer Service Rating:  Very Good

Comments:  You will note in the photo how I had to rig a latch to open the gate on both sides as the kennel is attached to the house. A regular latch system would be better. My dogs can open the gate and I had to add a second lock at the top to keep them in. They are escape artists.

  

 


 

Name:    Troy

Price Rating:    Good

Shipping & Delivery:   Fair

Ease of Purchase:    Very Good

Customer Service:    Excellent

Product Quality:    Very Good

Overall Rating:    Very Good

Additional Comments: Shipment arrived late, due to delays from local UPS distribution center. And missing a few pins upon arrive, which was great that you two-day mailed to me. Otherwise the kennel quality is outstanding and everything fit together perfectly. Also want to highlight that Kylie was a very helpful, extremely friendly and responsive, key link throughout the otherwise complex ordering and delivery process. Thank you! ~Troy

 


 

Name:    William

Price Rating:   Very Good

Shipping & Delivery:    Very Good

Ease of Purchase:    Excellent

Customer Service:    Excellent

Product Quality:    Excellent

Overall Rating:    Excellent

 


Name:    April

Price Rating:    Good

Shipping & Delivery:    Very Good

Ease of Purchase:    Good

Customer Service:    Very Good

Product Quality:    Good

Overall Rating:    Good

Additional Comments: The product is very nice

 


 

Name:    Mary

Price Rating:    Good

Shipping & Delivery:    Excellent

Ease of Purchase:    Very Good

Customer Service:    Good

Product Quality:    Excellent

Overall Rating:    Very Good

Additional Comments: I had some questions about the products included with the ultimate kennel the email response time was good.

Product Rating: Best kennel out there! Easy set up, and sturdy. Cover is great! Waterproof too. Has tolerated wind and rain. Tile flooring easy to set up as well. Dogs are chewers and no problems. My husband built a dog house and had to build an attached entry way which he had to open up the kennel fence to do so and no problem with sturdiness of the fencing. Well made!

Price Rating: Pricey but it is sturdy and up in maybe 5 min. My husband set it up alone!

Shipping Rating: Good value

Delivery Rating: got the product here and the delivery guy wad great as the kennel was checked for any defects, there were none. It was packaged great!

Ease of Purchase Rating: Easy to use

Customer Service Rating: The Company was excellent to deal with, especially Amber McPharland! Appreciate all you did for us! Best customer service anywhere!

 


 

Name: Mark

Product Rating: excellent

Price Rating:  good

Shipping Rating:  excellent

Delivery Rating:  excellent

Ease of Purchase Rating: excellent

Customer Service Rating:  excellent

Comments:  kennel is very professional, sturdy, and easy to set up

 


 

Name: Sterling Hill

Product Rating: Excellent

Price Rating: Very Good

Shipping Rating: Excellent

Delivery Rating: Excellent

Ease of Purchase Rating: Excellent

Customer Service Rating: Excellent

 


 

Name:   Bradley N.

Price Rating:    Very Good

Shipping & Delivery:   Excellent

Ease of Purchase:   Excellent

Customer Service:    Excellent

Product Quality:    Excellent

Overall Rating:    Excellent

Additional Comments: Keep up the great work!!

  


Name:  Thomas

Product Rating: Very Good

Price Rating:  Good

Shipping Rating: Good

Delivery Rating: Good

Ease of Purchase Rating: Very Good

Customer Service Rating: Very Good

Comments: I also purchased the expanded metal top and camo canvas cover as I am using this as a bird aviary. With the cost of the unit I thought that send plastic zip ties to secure the canvas cover was a bit cheap keeping in mind the money I spent for the unit.

   

 


Name:   Lisa

Price Rating:    Very Poor

Shipping & Delivery:    Excellent

Ease of Purchase:    Excellent

Customer Service:    Very Good

Product Quality:    Very Good

OTHER COVE PRODUCT BRANDS

       Bird Condos Website Logo     Chicken Condos Website Logo      Cove Grooming Supply Website Logo     Cove Product Website Logo    Echo Trailers Website Logo    K9 Kennelstore Website Logo Cargo Box Website Logo              

  

Facebook Social Logo   Google Plus Social Logo    Instagram Social Logo   Pinterest Social Site Logo    Vimeo Social Site Logo   Twitter Social Site Logo   You Tube Social Site Logo


Copyright © 2016 Bird Condos. All rights reserved. Created by Darkmoongrafix.com